Privacy Policy

Last Updated: June 13, 2026

At Vovaly, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vovaly.com, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, shipping address, billing address, email address, phone number, and payment details (processed securely via third-party gateways).
• Account Information: If you create an account, we store your login credentials and order history.
• Automatically Collected Information: IP address, browser type, device information, pages visited, and time spent on our site using cookies and similar technologies.
• Communication Data: Any information you provide when contacting us.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send promotional offers and newsletters (you can unsubscribe anytime)
• Prevent fraud and ensure website security
• Comply with legal obligations

3. Sharing of Your Information

We do not sell your personal information to third parties. We may share your information with:

• Trusted service providers (payment gateways, logistics partners, email service providers) who assist in operating our business
• Legal authorities when required by law

All third parties are contractually obligated to keep your data secure and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings. We also use Google Analytics and similar tools to understand user behavior.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us at teamvovaly@gmail.com

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: